FAQs
How Do I Report Payroll To HiTech Payroll?
Smaller companies can report payroll to us via: phone, fax, or email. For larger
companies we prefer the HiTech Online or Remote PC file transfer method. Both are
easy, quick, and hassle-free.
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How Are My Employees Paid?
Your employees can be paid by either a live check or through direct deposit via
the Automated Clearing House (ACH). Employees also have the ability to have portions
of their pay deposited to different accounts and/or different banks via direct deposit.
The ACH system is secure and beneficial to all employees who elect to use it.
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How Do I Get My Reports?
Those companies who transmit their data by phone or fax, will get their reports
delivered with their checks. For those who use our Online System will get their
reports online and can view them at any time. The reports can also be viewed on
screen or printed and saved to file.
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What Is The Turnaround Time From Input To Delivery?
We prefer to receive your payroll input data each pay period by noon, at least one
day prior to your pay date. We will deliver your required checks, vouchers and reports
by noon the following day. For your employees Direct Deposits to be guaranteed on
check date, NACHA (National Automated Clearing House Association) requires a minimum
of two days prior to check date for processing through the federal banking system.
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How Accurate Are Your Calculations?
Our payroll software was designed to handle information and transactions for thousands
of companies on a single system across the United States. We are constantly updating
our software to make sure we remain accurate and in compliance with the ever changing
tax laws and rates. We provide tax services across the U.S. and currently process
in all 50 states and thousands of locals.
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Who Is Responsible For The Services I Receive?
Your payroll administrator, account manager and tax expert all work together to
guarantee your complete satisfaction. Your HiTech Payroll team responds quickly
to answer your questions, even after-hours in case of emergency.
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Is My Company Too Small, Or My Needs Too Complex?
Regardless of the size, or complexity of your payroll, we take a personalized approach
with each client. We deliver customized solutions to satisfy your specific needs.
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How Easy Is It To Switch To HiTech Payroll?
Easier than you might think. We input your present information, and complete historical
data, to provide a complete Year-to-date audit for your payroll information. We
also manage the process to ensure a smooth conversion for both your management and
employees.